Terms of service

This website is operated by Vertovia. "We", "us" and "our" refer to Vertovia. By visiting our site or purchasing from us, you agree to be bound by these Terms of Service. If you do not agree, please do not use the site.

Using the Site

You must be at least the age of majority in your jurisdiction to use this site.
You may not use our products or the site for any illegal or unauthorised purpose.
We may refuse service to anyone, at any time, for any reason.

Prohibited Uses

You may not use this site to:

Break any law, or infringe our intellectual property or anyone else's.
Submit false or misleading information, or impersonate someone else.
Harass, abuse, or discriminate against anyone.
Upload viruses or malicious code, or try to interfere with the site's security.
Collect or track other users' personal information, or spam, phish, or scrape the site.

We may terminate your access to the site for violating any of the above.

Products, Pricing, and Orders

We aim to display product colours and images as accurately as possible, but cannot guarantee your screen shows them exactly true to life.
Prices are subject to change without notice, and we may correct pricing or listing errors — including after you've placed an order — at any time.
We may limit sales by person, region, or quantity, discontinue a product, and refuse or cancel any order at our discretion.
You agree to provide accurate, current information when placing an order, and to keep it up to date.
Occasionally the site may contain typos or errors in descriptions, pricing, or availability — we're not obligated to honour these, and we'll fix them as we find them.

Your Information

How we collect and use the personal information you submit through this site is set out in our Privacy Policy.

Comments and Submissions

If you send us feedback, suggestions, reviews, or similar content, you agree we may use it without restriction or compensation to you. You're responsible for what you submit — it must not be unlawful, abusive, or infringe anyone else's rights.

Third-Party Links

Our site may include links to third-party content or websites. We are not responsible for, and do not vouch for, the accuracy or content of any third-party site.

Disclaimer and Limitation of Liability

The site and our products are provided "as is", without warranties of any kind, express or implied. We do not guarantee the site will be uninterrupted, secure, or error-free.

To the extent permitted by law, Vertovia and our directors, employees, and agents are not liable for any indirect, incidental, or consequential damages — including lost profits or data — arising from your use of the site or our products.

Indemnification

You agree to indemnify and hold Vertovia and our team harmless from any claim arising from your breach of these Terms or your violation of any law or third-party right.

Severability and Entire Agreement

If any part of these Terms is found unenforceable, the rest remains in full effect. These Terms, together with our policies posted on this site, form the entire agreement between you and us regarding your use of the Services.

Termination

These Terms apply until terminated by either party. We may suspend or terminate your access at any time, without notice, if we believe you've violated these Terms. Obligations incurred before termination survive it.

Governing Law

These Terms are governed by the laws of the United Kingdom.

Changes to These Terms

We may update these Terms at any time. Changes take effect once posted here — your continued use of the site means you accept the current version.

Contact

Questions about these Terms? Contact us at support@vertovia.com.

Vertovia
Email: support@vertovia.com
Address: 27 Albion Street, Leeds, LS1 5AT, United Kingdom
Phone Number: +44 7403 624341
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (UK time)
We respond to emails within 24 hours (Mon–Fri). Weekend messages are answered on Monday.