Comfort. Engineered.

Track Order

Once your order has been dispatched, you'll receive a shipping confirmation email with a tracking link — you can follow your package's progress from there using the carrier's website. Or search it directly below using your order number.

Track your order

Can't find your tracking email?

Check your spam or promotions folder
Make sure enough time has passed — see our Shipping Policy for processing and transit times
Double-check the email address used at checkout

Still need help?

For tracking inquiries, please email: support@vertovia.com

Vertovia
Email: support@vertovia.com
Address: 27 Albion Street, Leeds, LS1 5AT, United Kingdom
Phone Number: +44 7403 624341
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (UK time)
We respond to emails within 24 hours (Mon–Fri). Weekend messages are answered on Monday.